WUKONG49484
Others
other
$30,000(USD)
315day1hour
WUKONG49484Solved after user's confirmation
Hong Kong China
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TMGMReply
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Dear customer, with respect to your problem, please send the details of your account and order by email to the official customer service support@tmgm.com, and we'll conduct an investigation and reply to you. Thank you.
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WUKONG49484Start Mediation
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On the evening of April 25th, due to the inability to deposit funds on the platform, the position was liquidated. At that time, the total amount of the liquidation order in the account was about 45,000 US dollars. At that time, I contacted the customer and said that the order could be restored on April 26, but the order was not restored the next day. The manager offered a way to choose bonus compensation. My request at that time was 30,000 US dollars to complete the 500-hand task. The customer manager said to communicate with the platform to solve it. Yesterday, I kept urging the solution from morning to night, but there was no reply. Suddenly this morning, without notifying me in advance and without my consent, the order was restored, instead of the fund-raising plan communicated on April 26, which has now caused a lot of loss to my account. I hope to get help. Please contact me if you have any questions, thank you
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Taiwan, China