2022-05-12 05:59
China
Slippage
[Object]
IC Markets Global IC Markets Global
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$450(USD)

[Time]

157day4hour

2022-10-16 10:48
Hong Kong China Hong Kong China
2022-06-15 22:44
Hong Kong China Hong Kong China

Supplemental Materials

I went short at the level of 1.04580, with the stop profit set at 1.04515 (without setting stop loss). When the stop profit set was triggered, the order was traded at the price of 1.04637. They asked me to contact you by email, adding that I would get the reply within 10 business days. But I didn't. How do you cope with the problem? Just reply to it. Our platform is just like this. I am so helpless.

2022-06-01 18:47
Hong Kong China Hong Kong China

Supplemental Materials

I also sent the order number to you, but why don't you reply?

2022-05-22 12:57
Hong Kong China Hong Kong China

Supplemental Materials

I have sent many emails, but why don't you cope with the problem?

2022-05-12 17:17
Australia

Reply

Please reach out to the platform customer service for help.

2022-05-12 14:20
Hong Kong China Hong Kong China

Contact Broker

2022-05-12 11:21
Hong Kong China Hong Kong China

Verified

2022-05-12 05:59
Hong Kong China Hong Kong China

Start Mediation

It is somehow another fraud platform. I set take profit and it still slips, and the profit become a loss.

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