2022-05-19 10:37
China
Due to the stuck, it is impossible to cover the position, and the market price order to cover the position cannot enter the market!
[Object]
IC Markets Global IC Markets Global
[Issue]

Others

[Requirement]

2020031842411113428

[Amount]

$1,200(USD)

[Time]

30day7hour

2022-06-18 17:42
Hong Kong China Hong Kong China
2022-05-19 17:34
Australia

Reply

Please contact the platform customer service for help.

2022-05-19 12:33
Hong Kong China Hong Kong China

Contact Broker

2022-05-19 11:19
Hong Kong China Hong Kong China

Verified

2022-05-19 10:37
Hong Kong China Hong Kong China

Start Mediation

Frequent stucking for more than half an hour, leads to the inability to enter the covering order, and what is even worse is that the market order cannot enter the market. It could have made a profit of 1,200 US dollars, because gold rose by more than 40 US dollars that day! Originally, they were asked to pay 120 US dollars, because the gold price after reconnection was 1801, and 1786-1801 was 15 US dollars, so they should pay half of it, and the customer service is still very good! Must be exposed! If there is no customer service, you have to contact us by email. This trash platform will close sooner or later!

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