2022-08-15 01:13
China
Forex.com platform maliciously modified the spread of XAUUSD, resulting in stop loss and close without stop loss
[Object]
FOREX.com FOREX.com
[Issue]

Others

[Requirement]

compensation

[Amount]

$26(USD)

[Time]

44day22hour

2022-09-28 23:45
Hong Kong China Hong Kong China
2022-09-21 15:10
United States

Reply

FOREX.com will not falsify the spreads maliciously. If you have any doubts about it, please try to reach out to your account manager via email, WeChat public account or cellphone.

2022-08-15 12:44
Hong Kong China Hong Kong China

Contact Broker

2022-08-15 10:34
Hong Kong China Hong Kong China

Verified

2022-08-15 01:13
Hong Kong China Hong Kong China

Start Mediation

Forex.com's floating spread was not as high as 95 in the past. Recently, the gold floating spread is as high as 95, which causes the order to be less than the stop-loss level, but stop-loss. The gold floating spread on other platforms is at most 75. The spread is changed maliciously against the wishes of investors. The third picture is from other platforms. The second picture is Jiasheng The first picture is the order stop loss situation

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