Severe slippage on September 13-TMGM-Rights Protection Center-WikiFX

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Nemo

2022-09-14 09:44

China

Severe slippage on September 13

[Object]

TMGM

[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$400(USD)

[Time]

63day22hour

NemoResolved

2022-11-17 08:40

Hong Kong China

TMGMReply

2022-10-18 08:37

Australia

Dear customer, with respect to your problem, please send the detailed information about account and order by email to the official customer service - mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.

NemoSupplemental Materials

2022-09-14 09:56

Hong Kong China

Supplemental Materials

This is the k line at that time, and I am wondering how the platform deal with problem with heavy slippage.

WikiFX Overseas Customer ServiceContact Broker

2022-09-15 09:22

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2022-09-15 08:18

Hong Kong China

Verified

NemoStart Mediation

2022-09-14 09:44

Hong Kong China

Start Mediation

Severe slippage on September 13. The first one is from tmgm. The second one is from XM. USDJPY has a serious slippage with 2000 pips

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Regulated

TMGM

Company name：Trademax Global Markets.

Score

9.11

10-15 yearsRegulated in AustraliaRegulated in VanuatuMarket Making(MM)

Score

9.11

Withdrawal limit

China 2022-11-12 11:40

Agent act on behalf of customer and trading to liquidation

China 2022-12-07 19:24