TIANXIA4147
Severe Slippage
compensation
$1,937(USD)
33day8hour
TIANXIA4147Resolved
XMReply
Reply
Dear customer, frist of all, thank you for choosing XM and your support. In reference to the complaint about your account 6080800, we made a reply by email on Steptermber 15, 2022 after a careful investigation, so please check your email box. If you have any questions, you are welcome to visit XM official website https://www.x1m1global.net/cn/ at any time, click into the Online Customer Service in the upper right corner of the page to contact the customer service for help. We provide 24 hours online customer service support from Monday to Friday, and very pleased to serve you. Have a nice day.
TIANXIA4147Supplemental Materials
Supplemental Materials
I set the stop loss at 1720, but actually the level was triggered at 1716. The 20,000 US dollars was traded with the mode of VAM at the platform of XM. And there's no slippage for this kind of trading mode, let alone selling orders.
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WikiFX Mediation CenterVerified
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TIANXIA4147Start Mediation
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XM is the fraud platform with serious slippage. Deliberately cause loss and do not want to compensate.
Statement:
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations