Home -
Rights Protection Center -
Exness -
Safeguarding Rights Detail -
2022-10-16 15:09
Singapore Singapore
Huge slippage!
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$25(USD)

[Time]

33day2hour

2022-11-18 17:42
Singapore Singapore
2022-10-19 09:48
Cyprus

Reply

Dear customer, thank you for choosing exness. We are deeply sorry for your complaint, please reach out to our customer service. And we will create an order to follow up. Thank you for supporting exness. Have a good time.

2022-10-17 15:35
Hong Kong China Hong Kong China

Contact Broker

2022-10-17 14:11
Hong Kong China Hong Kong China

Verified

2022-10-16 15:09
Singapore Singapore

Start Mediation

Huge slippage! last Sept 30, 2022 for USD/JPY even SL was set. Sent them email on the same day, followed up on Oct 10 but no reply, followed up on chat on Oct 13, received reply on Oct 14. Long explanation and just advised to refrain from trading on high impact news, etc. They are unfair to their customers because some received refunds and others didn’t.

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Exness
Regulated

Exness

Company name：Exness Europe Limited

Score

9.03

10-15 yearsRegulated in United KingdomRegulated in CyprusRegulated in South Africa

Score

9.03

Previous Post

Deposit haven't arrived yet

China 2022-11-13 10:40
Next

Severe Slippage Again

Philippines 2022-11-18 17:42