2022-10-21 16:08
China
Lost 310k due to Exness slippage + lagging
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$50,000(USD)

[Time]

35day18hour

2022-11-26 10:24
Hong Kong China Hong Kong China
2022-10-27 10:17
Cyprus

Reply

Dear customer, with respect to the problem, you can reach out to the 24 hours customer service for help, or send the information by your registered email at our platform to the official customer service support@exness.com (ensure the correct email address). If you contacted us before, please still reply to the email or consult the official 24 hours customer service. Have a good time.

2022-10-21 20:13
Hong Kong China Hong Kong China

Contact Broker

2022-10-21 17:38
Hong Kong China Hong Kong China

Verified

2022-10-21 16:08
Hong Kong China Hong Kong China

Start Mediation

Account number 12180085, from August 5 to October 20, 2022, the long-term continuous slippage + chuck resulted in a loss of 310,000 yuan. I hope to give an investigation reply, otherwise, call 110 directly to the police.

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