2022-11-04 09:39
China
The account is deducted, but withdrawal has not arrived
[Object]
Eightcap Eightcap
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$203(USD)

[Time]

11day23hour

2022-11-16 08:44
Hong Kong China Hong Kong China
2022-11-09 08:33
Australia

Reply

Dear customer, we are following up the withdrawal case. So please reach out to the official customer service, if you have any questions. Have a good day.

2022-11-07 13:37
Hong Kong China Hong Kong China

Supplemental Materials

I can not receive the money after a withdrawal at EightCap. The money was deducted from the trading account, but did not arrive.

2022-11-04 15:37
Hong Kong China Hong Kong China

Contact Broker

2022-11-04 13:57
Hong Kong China Hong Kong China

Verified

2022-11-04 09:39
Hong Kong China Hong Kong China

Start Mediation

Before opening the account, it was said that the funds would arrive in the account within 1-2 working days, and it changes that it would arrive in the account within 5-10 working days after the transaction. They said that they are urging it. Now, it is 15 working days, but it has not been received yet.

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