2022-11-29 02:48
China
Rubbish platform, contact customer service, but they will not deal with it
[Object]
Eightcap Eightcap
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$11,000(USD)

[Time]

32day8hour

2022-12-31 10:57
Hong Kong China Hong Kong China
2022-12-01 10:45
Australia

Reply

We have communicated with the customer about the problem.

2022-11-29 13:22
Hong Kong China Hong Kong China

Contact Broker

2022-11-29 11:45
Hong Kong China Hong Kong China

Verified

2022-11-29 02:48
Hong Kong China Hong Kong China

Start Mediation

The stop loss position is at 41.00, the lowest position in the image is 41.01, and the actual stop loss position is 40.97. A dozen lots of orders are directly lost and then go up, no one handles it, it’s really rubbish

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