2022-12-02 22:01
China
The slippage is too serious
[Object]
IC Markets Global IC Markets Global
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$160(USD)

[Time]

54day17hour

2023-01-26 15:47
Hong Kong China Hong Kong China
2022-12-27 15:20
Australia

Reply

Please reach out to platform customer service who will create a ticket, and then the specialist will deal with the problem.

2022-12-02 22:13
Hong Kong China Hong Kong China

Supplemental Materials

Did I set the stop loss in vain? A slippage over 50% is considered as being heavy. Obviously your slippage has been more than 50%, even exceeding 150%.

2022-12-05 15:47
Hong Kong China Hong Kong China

Contact Broker

2022-12-05 13:57
Hong Kong China Hong Kong China

Verified

2022-12-02 22:01
Hong Kong China Hong Kong China

Start Mediation

I set stop loss at 1796, but it stops at 1789!!! So gross. I lost more than half money in my account!!!

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