2022-12-15 08:44
China
Slips for 4.61 dollars, resulting to lose extra 69.15 dollars
[Object]
DBG Markets DBG Markets
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$70(USD)

[Time]

11day4hour

2022-12-26 13:00
Hong Kong China Hong Kong China
2022-12-16 16:46
United Kingdom

Reply

The order's stop loss was triggered after the release of data in market, and the wild oscillation in the market at the time brought a change in order price from triggering to bank's execution, which is normal. You are advised to pay attention to the risk control of order before and after the release of market data. If you have any question, please reach out to the online customer service in the bottom right corner of the page of official website.

2022-12-15 12:38
Hong Kong China Hong Kong China

Contact Broker

2022-12-15 10:38
Hong Kong China Hong Kong China

Verified

2022-12-15 08:44
Hong Kong China Hong Kong China

Start Mediation

Slips for 4.61 dollars, resulting to lose extra 69.15 dollars. The stop loss was set at 1803, but it actually close at 1798.39. Request for compensation.

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