2023-02-07 16:14
China
EX stop loss is not working. There will be stucks and slippage when there is good market
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$584(USD)

[Time]

49day16hour

2023-03-29 08:48
Hong Kong China Hong Kong China
2023-02-27 08:44
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to the email or reach out to the 24 hours online customer service for help. Have a good time.

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2023-02-08 10:32
Hong Kong China Hong Kong China

Contact Broker

2023-02-08 08:48
Hong Kong China Hong Kong China

Verified

2023-02-07 16:14
Hong Kong China Hong Kong China

Start Mediation

Exness platform's stop loss is not working. It widens the spread when there is good market and slips and stucks. The stop loss is not wokring

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