ExnessReply

2023-04-14 11:14

Cyprus

Reply

Dear customer, with respect to your problem, you can send detailed information to platform 24 hours customer service for help, or you can send an email to official customer service support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to 24 hours online customer service for help. Have a good time.

FX8632727432Supplemental Materials

2023-03-24 11:04

Hong Kong China

Supplemental Materials

Name registered for account: Wang Ningchuan. Unexpectedly, the backstage data can be forged.

WikiFX Mediation CenterReply

2023-03-23 17:55

Hong Kong China

Reply

Dear customer, please submit the correct name for account registration. Thank you for your cooperation.

FX8632727432Supplemental Materials

2023-03-23 16:13

Hong Kong China

Supplemental Materials

You should bear the responsibility for it, if the problem leads to a liquidation in my real account. You failed to live up to my trust in such a big platform due to this problem. Why did Bitcoin data stop updating, while other instruments' data signaled normally? Why did the Bitcoin data update well in real account? So I start to doubt that your platform is problematic.

FX8632727432Start Mediation

2023-03-23 16:03

Hong Kong China

Start Mediation

The data of the Bitcoin variety under the demo account is not updated in real time, and it is still past 2:00 this morning, but the Bitcoin in the real account is normal. The demo account is normal except for the Bitcoin variety. This is the first time I have encountered this situation. Fortunately, this is not the case with the Bitcoin under the real account.