ExnessReply

2023-05-11 14:46

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or send an email to official customer service, support@exness.com (ensure correct email address), with your registered email at our platform. If you contacted us before, please still reply to email or reach out to the 24 hours online customer service for help. Have a good time.

FX4902397672Start Mediation

2023-05-06 22:38

Thailand

Start Mediation

Over the past year, I invested $275,000 with Exness, and I have made some substantial profits through my trading activities. However, when I recently attempted to withdraw my funds, I have been facing multiple rejections from the company. I have been told that I need to trade more before I can withdraw, which is a completely unreasonable demand. Trading is not about the frequency of trades but about making profits, and I have already done so.I have reached out to numerous people who used to work at Exness on LinkedIn, but unfortunately, none of them could help me. This leads me to wonder if the company is experiencing liquidity issues, which is why they are not allowing me to withdraw my funds.I am also aware that there have been similar cases reported on watchdog websites in Thailand, where people have had difficulty withdrawing their funds from Exness. This is extremely concerning and indicates a serious issue with the company's policies.As a loyal customer, I should have the right to withdraw my funds anytime I want, without having to meet any unreasonable demands. Therefore, I kindly request that you investigate this matter and take appropriate action to ensure that my funds are returned to me promptly.Thank you for your attention to this matter, and I look forward to hearing from you soon.