2023-05-17 09:55
China
Serious slippage
[Mediating Parties]
EC markets EC markets
[Issue]

Severe Slippage

[Requirement]

compensation

[Settlement Amount]

¥504(CNY)

[Time]

92 day 22 hour

2023-08-18 08:32
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2023-07-19 08:30
United Kingdom

Reply

The slippage changes in a normal range.

2023-05-18 10:21
Hong Kong China Hong Kong China

Contact Broker

2023-05-18 08:18
Hong Kong China Hong Kong China

Verified

2023-05-17 09:55
Hong Kong China Hong Kong China

Start Mediation

I was long AUS at 0.66530. After I placed the order, it directly changed to 0.66690, and then mt4 didn’t even reach 0.66441, so I was liquidated. Every order has a slippage of about 100 pips

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