2023-08-10 00:53
China
The service area keeps lagging
[Object]
TMGM TMGM
[Issue]

Others

[Requirement]

compensation

[Amount]

$10,000(USD)

[Time]

8day8hour

2023-08-18 09:29
Hong Kong China Hong Kong China
2023-08-11 08:42
Australia

Reply

Dear customer, your feedback is greatly appreciated. With respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it. Thank you.

2023-08-11 08:42
Australia

Reply

Dear customer, your feedback is greatly appreciated. With respect to your problem please send the details about your account and orders by email to official customer service, support@tmgm.com. We'll conduct an investigation and reply to it. Thank you.

2023-08-10 10:42
Hong Kong China Hong Kong China

Contact Broker

2023-08-10 09:02
Hong Kong China Hong Kong China

Verified

2023-08-10 00:53
Hong Kong China Hong Kong China

Start Mediation

The TMGM platform is often stuck, especially when the U.S. market or other key data is in the market. The disk does not move at all, and it returns to normal after deliberately causing losses to customers. The left picture shows other normal disks, and the right picture shows TMGM stuck disks. After their technicians repaired it, they also filled in the gap, so that the customer could not see the signs of the lagging.

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