2023-08-16 09:06
China
Automatically traded 10 lots, and the margin was not enough at that time
[Object]
IC Markets Global IC Markets Global
[Issue]

Others

[Requirement]

compensation

[Amount]

$673(USD)

[Time]

30day6hour

2023-09-15 15:32
Hong Kong China Hong Kong China
2023-08-16 15:06
Australia

Reply

Dear customer, please send the information including trading account, order number, and brief description of your problem to support.cn@icmarkets-cs.com by your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.

2023-08-16 12:25
Hong Kong China Hong Kong China

Contact Broker

2023-08-16 09:42
Hong Kong China Hong Kong China

Verified

2023-08-16 09:06
Hong Kong China Hong Kong China

Start Mediation

Automatically traded 10 lots, and the margin was not enough at that time. I didn't place the order.

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