2023-09-03 13:10
China
Unable to withdraw money after depositing money
[Object]
Exness Exness
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$0(USD)

[Time]

47day20hour

2023-10-21 09:45
Hong Kong China Hong Kong China
2023-09-21 09:35
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24 hours online customer service for help. Thank you

2023-09-04 10:05
Hong Kong China Hong Kong China

Contact Broker

2023-09-04 08:34
Hong Kong China Hong Kong China

Verified

2023-09-03 13:10
Hong Kong China Hong Kong China

Start Mediation

I don't quite understand, the zero account needs to deposit 2,000, so I put in 2,000 and withdraw part of it. What kind of operation is the platform directly rejecting, there is no transaction volume? You didn't lose money so you didn't let me withdraw? Can't get it.

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