Jenny77569Supplemental Materials

2023-10-23 09:43

Hong Kong China

Supplemental Materials

赔偿91美金你们也好意思说这事赔偿方案？赔偿的依据是什么？9月27出现一个技术问题，9月27日到10月3日一直入不了金，这个你们怎么解释？既然承认是你们的问题，请负起你们的责任！这个赔偿我肯定不认可！

ExnessReply

2023-10-20 17:10

Cyprus

Reply

您的申诉赔偿事宜相关部门正在查看当中，会在最近的5个工作日尽快回复结果。如有疑问，请随时联络24小时在线客服查询。谢谢。

ExnessReply

2023-10-20 13:46

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

Jenny77569Supplemental Materials

2023-10-13 20:55

Hong Kong China

Supplemental Materials

整整十天exness对投诉置之不理，咨询客服一问三不知，店大欺客，希望外汇天眼帮忙督促，尽快给一个合理的回复。

Jenny77569Supplemental Materials

2023-10-07 10:26

Hong Kong China

Supplemental Materials

另一个账号59503019也是因为多次入金入不了导致亏损289美金，请一起帮忙维权！

Jenny77569Supplemental Materials

2023-10-03 22:18

Hong Kong China

Supplemental Materials

北京时间22点15分，美日最低到147.285，按照我的单子不止盈利1000美金，总仓位应该为2350美金，就因为你们入不了金导致我的亏损，请跟我一个合理的解答和完善的赔偿方案。

Jenny77569Supplemental Materials

2023-10-03 21:07

Hong Kong China

Supplemental Materials

exness已经差不多一周无法入金，多次和客服联系先是说入金人数较多需要多次尝试，依然没有交易员接单。客服无法自圆其说只能说以我多次入金失败导致通道异常无法入金。让我多次尝试的是你们，多次入金失败把入金通道标记异常的也是你们，现在说我申请了入金而不转账导致入金通道异常这个借口未免打你们自己的脸啊！

Jenny77569Start Mediation

2023-10-03 20:59

Hong Kong China

Start Mediation

I have been trading on the Exness platform for a long time. Based on the concept of trading seriously to earn some money, mutual with respect. I believed in the influence of the Exness platform and have never doubted the strength of the platform. However, the recent failure to deposit funds one after another has made me question the platform. First, the customer service staff told me that the UnionPay channel was under maintenance after I gave feedback and that's why I could not deposit funds. From last week until today, I still cannot deposit funds. I contacted customer service when the market opened in the morning, but no one responded. Finally, customer service replied to me with the suggestion of making a deposit using virtual currency. The UnionPay channel still failed to deposit funds. I tried many times but it still didn't work. Exness ranks first on the leaderboard as the platform with the highest publicity. I didn't expect that I wouldn't be able to make a deposit, resulting in a loss. The platform should be held accountable! If I am losing money due to my operations, I'll accept it. However, it is the platform's fault that prevents me from depositing money, resulting in the liquidation of my position due to platform issues. maybe you will say there were other virtual currencies or Bitcoin deposit methods available, I would not choose this platform if it was the only deposit method at that time. Whatever deposit method was provided initially should ensure that I can use the same method to make a deposit right now. The deposit methods should remain the same as before. It is important to avoid unfamiliar or overly complex deposit methods that may be difficult for traders to understand while investing. Now my request is the platform to return my 1,091 US dollars and bear the 500 US dollars in profits that I could not realize if I liquidate my position. A total of 1,591 US dollars should be compensated to me.