SHENKE
Severe Slippage
compensation
$698(USD)
33day3hour
SHENKEResolved
Hong Kong ChinaXMReply
Reply
尊敬的客户，您好，首先感谢您选择XM和对我们的支持！关于您账户80813211 的投诉，由于您也已发送邮件投诉，所以我们已于平台时间2023年10月10日邮件回复至您的账户注册邮箱内，麻烦请您核实查看，谢谢。如果您有任何疑问烦请您随时联系进入XM官方网站 https://www.globalxmtraders.com/cn/ ，点击右下角的绿色耳机标志联系客服，XM 提供周一至周五24小时在线客户支持 ，我们非常乐意为您服务。再次感谢您对XM的理解和支持致谢
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SHENKEStart Mediation
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MT5 account number 80813211, principal is 2002 dollars. The Stop Loss is set at $1304 and the balance of the account is $698. As a result, the price broke through the stop loss, and the position was not closed! The position was liquidated! Claim compensation for the remaining funds of $698!
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