2023-11-13 08:19
China
Severe slippage. It is impossible to close positions and stop loss after the market opens at 7 o'clock, and the stop loss position is useless.
[Object]
EC Markets EC Markets
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$250(USD)

[Time]

44day5hour

2023-12-27 14:15
Hong Kong China Hong Kong China
2023-11-27 13:54
United Kingdom

Reply

客户客诉滑点,已经给客户回复并赔付到位了

2023-11-17 06:36
Hong Kong China Hong Kong China

Supplemental Materials

收盘前滑点很严重

2023-11-13 11:37
Hong Kong China Hong Kong China

Supplemental Materials

像这两单达到止损位不做止损,7点钟开盘后也操作不了

2023-11-13 10:53
Hong Kong China Hong Kong China

Supplemental Materials

这是刚开始入金操作日期邮箱也发送信息了也没有得到回复

2023-11-13 12:01
Hong Kong China Hong Kong China

Contact Broker

2023-11-13 10:28
Hong Kong China Hong Kong China

Verified

2023-11-13 08:19
Hong Kong China Hong Kong China

Start Mediation

Hello everyone, I am from China, my name is Xiaojun, and my phone number is 13418623124. I opened an account at Ec Markets on the night of November 11th, placed an order, and set a stop loss. As a result, after the market opened at 7 a.m. on November 13, it became inoperable and I could not stop profit or loss, which caused me heavy losses. The slippage is $20, which is too serious. This company is EC MARKETS GLOBAL LLC, UK

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