2023-11-29 09:24
China
No withdrawal allowed
[Object]
TMGM TMGM
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$694(USD)

[Time]

46day7hour

2024-01-14 16:45
Hong Kong China Hong Kong China
2023-12-15 16:24
Australia

Reply

Dear customer, regarding your issue, please provide the details of your account situation and order information, and send an email to the official customer service address at support@tmgm.com. We will investigate and respond to you as soon as possible. Thank you!

2023-11-29 12:59
Hong Kong China Hong Kong China

Contact Broker

2023-11-29 11:00
Hong Kong China Hong Kong China

Verified

2023-11-29 09:24
Hong Kong China Hong Kong China

Start Mediation

The withdrawal review was all passed, but no payment was made. I asked the account manager that day and was told that the account would be received within one day. However, the fund has not been received after one day. The platform shows that order is completed. Now the account manager and platform customer service neither respond nor process it.

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