XMReply

2023-12-19 18:05

United Kingdom

Reply

对于您关于账户 6152458的投诉，我们第一时间进行核实调查，经仔细核实沟通后，非常遗憾对于您账户问题确实无法更改相关决定，仍需请您以2023年12月8日发送的重要通知邮件内容为准。 最后再次感谢您对XM的理解和支持！ 致谢 2023/12/19

FX5814226402Start Mediation

2023-12-12 10:04

Hong Kong China

Start Mediation

The platform originally said that I have an ultra-low spread account, and mainstream currencies do not charge segregated interest. My account has been shorting CHF/JPY since April 10th, and has been losing money, from 146 to 168. Starting from October 19th, I closed several small loss-making orders and placed a new large order. By December 8th, my new orders started to make profits (but they were actually still losing money since April). When the platform found out that I had made a profit and refused to close my position, it started charging me overnight interest. Such a big platform is really disgusting. If I make a little profit but don’t close my position, I will be charged overnight interest. In fact, I still lose a lot.