ExnessReply

2023-12-15 17:18

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

lpfStart Mediation

2023-12-13 08:56

Hong Kong China

Start Mediation

Deposit failed! I contacted customer service when the payment was not received within ten minutes. The customer said to wait until tomorrow. Tomorrow it was said that it would take two to three working days on Saturday. On Monday, it was confirmed that the money was deposited, but it was not credited. Then he said wait a day! Still no results, I waited a day and asked for help to follow up! To this day, he cannot say what time it will be. It can only be said that it is being processed. Anyway, wait! The most irritating thing was the refund of several hundred dollars was limited.