YIFAN1917
Severe Slippage
compensation
$1,000(USD)
35day23hour
YIFAN1917Solved after user's confirmation
Hong Kong ChinaExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
YIFAN1917Supplemental Materials
Hong Kong ChinaSupplemental Materials
Exness admitted that there's a problem with their platform. Thank you, WikiFX.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
YIFAN1917Start Mediation
Hong Kong ChinaStart Mediation
On the morning of November 12th, my position was forcibly closed when I had a margin, but later I discovered a slippage. Exness also admitted that there was a problem with the platform because this price did not appear on other platforms. Ask exness to take responsibility and compensate me for my order.
Statement：
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
India