Eightcap
Severe Slippage
compensation
$2,000(USD)
16day12hour
EightcapSolved after user's confirmation
Hong Kong China EightcapSupplemental Materials
Hong Kong ChinaSupplemental Materials
It's been a long time, and I have replied by email, but haven't received any result. Would you like to keep delaying like this?
ExnessReply
Reply
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
EightcapSupplemental Materials
Hong Kong ChinaSupplemental Materials
My account is 47020045, with orders such as 10900733, 10984538, 10984539, 13606474, 13606475, 13606477.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
EightcapStart Mediation
Hong Kong ChinaStart Mediation
The spread in the screenshot was taken at 6:50 in the morning, and the account was blown up at 6:15. It is conceivable that the spread was very large at that time. Calculating it against time, the spread is as large as more than 1,000. Originally, my account was in a hedging position and there would not be much fluctuation. And it’s been on the list for a very long time. Hope it can help me get back my principal.
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