Tuấn Trần7114Supplemental Materials

2024-01-10 08:17

Vietnam

Supplemental Materials

They just replied me like this and I received a lot of similar emails. and waited a very long time

Tuấn Trần7114Supplemental Materials

2024-01-10 08:12

Vietnam

Supplemental Materials

I sent very detailed information about my account to the 24h support team. And send an email to support@exness.com Not supported at all. Just told me to wait and got no other answer. The problem is that the broker's price slippage blew up my account and I want compensation. Vietnam's support team works irresponsibly. They just answer to get over it. At the same time but each exchange has a different price, I have full evidence

Tuấn Trần7114Supplemental Materials

2024-01-10 08:03

Vietnam

Supplemental Materials

I sent very detailed information about my account to the 24h support team. And send an email to support@exness.com Not supported at all. Just told me to wait and got no other answer. The problem is that the broker's price slippage blew up my account and I want compensation.

ExnessReply

2024-01-09 16:10

Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

Tuấn Trần7114Supplemental Materials

2023-12-26 18:12

Vietnam

Supplemental Materials

I want compensation for the losses caused.

Tuấn Trần7114Start Mediation

2023-12-26 15:48

Vietnam

Start Mediation

Intentional price slippage is too serious, causing investors to burn their accounts. Although other exchanges have very small fluctuations. but exness price has gone downhill like crazy :)) how can I get my money back? Comparison images of the two exchanges.