2023-12-29 16:27
Thailand Thailand
The order was stopped out from the graph, abnormally low, needs a refund.
[Object]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Amount]

$1,675(USD)

[Time]

13day6hour

2024-01-11 23:17
Thailand Thailand
2024-01-09 16:11
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2023-12-29 16:34
Thailand Thailand

Supplemental Materials

I compared the data in the chart with other data source in the same session.

2024-01-02 19:07
Hong Kong China Hong Kong China

Contact Broker

2024-01-02 16:23
Hong Kong China Hong Kong China

Verified

2023-12-29 16:27
Thailand Thailand

Start Mediation

Got stopped out for 5 orders of 1,6xx coins. Checks from other platforms didn't drag to this extent. 26/12/66 Opening price USD/CHF is at 0.854xx. The prices are different for each broker, but yellow brokers shouldn't. There will be a lot like this. Please inform the order claim. I am waiting for verification.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations