AIPINCAIHUIYING1938
Severe Slippage
compensation
$703(USD)
12day20hour
AIPINCAIHUIYING1938Solved after user's confirmation
Hong Kong ChinaIC Markets GlobalReply
Reply
Dear customer, please send the information including trading account, order number, and brief description of your problem to us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.
AIPINCAIHUIYING1938Supplemental Materials
Hong Kong ChinaSupplemental Materials
GBP/CHF reached at the highest level of 1.07606 at that time. I set the stop loss level at 1.07821, but in fact it was triggered at 1.07826. There was a difference of over 200 pips. I am completely confused how they operated the stop loss?
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
AIPINCAIHUIYING1938Start Mediation
Hong Kong ChinaStart Mediation
My account number is 749114188@qq.com, MT4 account number is 20053588, order number: 121179208. The slippage was serious. The order was not reached at all and I lost 703.48usd. I want an explanation!
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