2024-01-18 14:14
China
In the early morning of December 26, the CHF market on the platform was abnormal, leading to a liquidation.
[Object]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Amount]

$10,000(USD)

[Time]

61day0hour

2024-03-19 14:45
Hong Kong China Hong Kong China
2024-02-18 14:36
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-01-19 11:23
Hong Kong China Hong Kong China

Contact Broker

2024-01-19 09:41
Hong Kong China Hong Kong China

Verified

2024-01-18 14:14
Hong Kong China Hong Kong China

Start Mediation

Compared with other platforms, they don't have such a market situation. EX has special market that lead my position to liquidation. It has been more than 20 days and no compensation has been paid to me.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations