2024-01-29 08:22
China
There have been many times when the stop-loss was useless and the slippage was too serious. When feedback was given to the platform, there were always various reasons and no one taked charge of it at all.
[Object]
Exness Exness
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$530(USD)

[Time]

32day5hour

2024-03-01 14:15
Hong Kong China Hong Kong China
2024-01-31 13:57
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-01-29 16:05
Hong Kong China Hong Kong China

Contact Broker

2024-01-29 13:51
Hong Kong China Hong Kong China

Verified

2024-01-29 08:22
Hong Kong China Hong Kong China

Start Mediation

The slippage is too serious and the stop-loss setting is seriously invalid, resulting in serious losses for customers.

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