AIPINCAIHUIYING1938
2024-02-03 06:56
China
Is it normal for transaction slippage of 652pips?！
[Object] 
Doo Prime
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$1,304(USD)
[Time]
147day2hour
AIPINCAIHUIYING1938Solved after user's confirmation
2024-06-29 09:38 
Hong Kong China
Hong Kong ChinaDoo PrimeReply
2024-06-11 13:55
Singapore
Reply
平台已经收到问题反馈，会督促相关部门积极处理协调
WikiFX Overseas Customer ServiceContact Broker
2024-02-04 14:04 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-02-04 11:39 Hong Kong China
Hong Kong ChinaVerified
AIPINCAIHUIYING1938Start Mediation
2024-02-03 06:56 Hong Kong China
Hong Kong ChinaStart Mediation
Yesterday I placed a long order for spot gold. The order point was 2054.63. The stop loss was set to 2050 and the take profit was set to 2090. Then I was busy with other things and did not look at the computer. It turned out that the order was stopped. The transaction point is 2043.48, which is 652 pips away from my stop-loss. I placed an order for 2 lots, which cost me an extra US$1,304. You need to give an explanation!
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