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2024-04-03 19:13
Taiwan, China Taiwan, China
My account cannot withdraw funds or trade. The account cannot be transferred internally, and the cryptocurrency wallet cannot withdraw funds.
[Object]
Exness Exness
[Issue]

Unable to Withdraw

[Requirement]

compensation

[Amount]

$654(USD)

[Time]

6day7hour

2024-04-10 02:44
Taiwan, China Taiwan, China
2024-04-08 14:10
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-04-07 15:40
Hong Kong China Hong Kong China

Contact Broker

2024-04-07 13:47
Hong Kong China Hong Kong China

Verified

2024-04-03 19:13
Taiwan, China Taiwan, China

Start Mediation

I contacted customer service but got no solution. He kept asking me to wait but there was no follow-up. The trading account is locked, so transactions and withdrawals cannot be made.

Statement：

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Exness
Regulated

Exness

Company name：Exness Europe Limited

Score

9.03

10-15 yearsRegulated in United KingdomRegulated in CyprusRegulated in South Africa

Score

9.03

Previous Post

The market is lagging, the position is not allowed to be closed, and the customer service does not reply to the message.

China 2024-04-05 22:44
Next

The slippage was serious, and the SL was triggered without any reason before the stop loss point was reached.

China 2024-04-12 11:45