2024-04-15 13:20
China
They said they would deduct $10 if I did not trade for 90 days but did not give any form of notice.
[Object]
XM XM
[Issue]

Others

[Requirement]

compensation

[Amount]

$60(USD)

[Time]

37day23hour

2024-05-23 13:45
Hong Kong China Hong Kong China
2024-04-23 13:43
United Kingdom

Reply

To ensure that the server can provide optimal performance and services, and to offer the best trading environment to global traders on the platform, an account management fee of $10 per month will be charged if a customer's account has had no trading activity (trading/deposit/withdrawal) for more than 90 days. This policy can also be viewed on our official website: https://www.fxmarketworldxm.com/cn/help-center/trading_accounts/faq-will-i-be-charged-a-dormancy-fee-if-my-account-remains-inactive-1. XM kindly reminds you that if you have any active accounts under the same name, you will not be charged a management fee. Therefore, we recommend that you regularly manage your accounts and funds. If you have any questions, please feel free to contact us by visiting the XM official website at https://www.fxmarketworldxm.com/cn/, and click on the question mark icon in the lower right corner to reach customer support. XM provides 24/5 online customer support, and we are very happy to assist you. Thank you once again for your support and understanding of XM! Best regards,

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2024-04-15 14:59
Hong Kong China Hong Kong China

Contact Broker

2024-04-15 13:49
Hong Kong China Hong Kong China

Verified

2024-04-15 13:20
Hong Kong China Hong Kong China

Start Mediation

Other platforms either don’t charge it or will notify you in advance via email! Isn’t this stealing customers’ money?!

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