2024-04-25 11:30
Vietnam Vietnam
I can't login to mt5.
[Object]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Amount]

$230(USD)

[Time]

47day22hour

2024-06-12 10:26
Vietnam Vietnam
2024-05-13 10:20
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

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2024-04-26 13:11
Hong Kong China Hong Kong China

Contact Broker

2024-04-26 11:02
Hong Kong China Hong Kong China

Verified

2024-04-25 11:30
Vietnam Vietnam

Start Mediation

At 7:40 yesterday, I was disconnected from my mt5 account. I had 41 USD and about 120 USD floating profit. I couldn't go in to close the order, I lost my account.

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