Exness liquidated my positions even though I had sufficient margin in my account, and it automatically placed reverse orders for me.-Exness-Rights Protection Center-WikiFX

Safeguarding Rights Detail -

WUDAO80675

2024-05-30 15:47

China

Exness liquidated my positions even though I had sufficient margin in my account, and it automatically placed reverse orders for me.

[Object]

Exness

[Issue]

Others

[Requirement]

other

[Amount]

$1,134(USD)

[Time]

43day17hour

WUDAO80675Resolved

2024-07-13 09:26

Hong Kong China

ExnessReply

2024-06-13 09:16

Cyprus

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

WikiFX Overseas Customer ServiceContact Broker

2024-05-31 11:36

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2024-05-31 09:19

Hong Kong China

Verified

WUDAO80675Start Mediation

2024-05-30 15:47

Hong Kong China

Start Mediation

They forced a liquidation despite having sufficient margin and also automatically placed reverse orders. The customer service has not been responsive properly and they refuse to refund the money to the clients.

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Regulated

Exness

Company name：Exness (SC) Ltd

Score

9.04

10-15 yearsRegulated in United KingdomRegulated in CyprusRegulated in South Africa

Score

9.04

Unable to withdraw

China 2024-06-29 09:15

Terrible

China 2024-07-14 14:15