LAOSHIREN812
Taiwan, ChinaOthers
explain
$1,000(USD)
37day13hour
LAOSHIREN812Resolved
Taiwan, ChinaTMGMReply
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Hong Kong ChinaVerified
LAOSHIREN812Start Mediation
Taiwan, ChinaStart Mediation
Today I made 52 trades and lost on two. Afterwards, the system got stuck and wouldn't allow me to trade. Restarting and logging into other companies' platforms worked fine, but logging into this account at midnight, it wouldn't work. Once, it worker for two minutes and then froze again. Later, when I asked customer service, I wondered if they were preventing me from making a profit because if there was a heavy position and the market moved sharply in the opposite direction, it would have blown up my account quickly. It was stuck for half an hour and they said it was a technical issue, but I'm somewhat skeptical.
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