YQ87770
2024-06-07 22:26
China
Severe Slippage
[Object] 
KCM Trade
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$2,000(USD)
[Time]
35day10hour
YQ87770Resolved
2024-07-13 09:26 
Hong Kong China
Hong Kong ChinaKCM TradeReply
2024-06-13 09:17
Mauritius
Reply
After verification, this situation is a normal gap due to the non-farm payroll report. If you have any other questions, please contact official customer service or your account manager.
YQ87770Supplemental Materials
2024-06-07 22:43 Hong Kong China
Hong Kong ChinaSupplemental Materials
The price at this time and position did not actually drop below 23331, yet my position was directly stopped out, which has affected my subsequent trading.
WikiFX Overseas Customer ServiceContact Broker
2024-06-11 12:47 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2024-06-11 10:17 Hong Kong China
Hong Kong ChinaVerified
YQ87770Start Mediation
2024-06-07 22:26 Hong Kong China
Hong Kong ChinaStart Mediation
The stop-loss is far from the actual market price, and the platform has not provided any explanation.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
