2024-06-14 11:40
China
It has been more than 15 hours since I deposited the money, but it has not been credited to my account.
[Object]
Exness Exness
[Issue]

Others

[Requirement]

compensation

[Amount]

$110(USD)

[Time]

42day2hour

2024-07-26 13:57
Hong Kong China Hong Kong China
2024-07-01 13:43
Cyprus

Reply

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email address on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2024-06-17 14:36
Hong Kong China Hong Kong China

Supplemental Materials

The deposit for account 19214383 has not been credited even after 4 days. Please process it as soon as possible!

2024-06-14 15:50
Hong Kong China Hong Kong China

Contact Broker

2024-06-14 13:45
Hong Kong China Hong Kong China

Verified

2024-06-14 11:40
Hong Kong China Hong Kong China

Start Mediation

It has been more than 15 hours since I deposited the money, but it has not been credited to my account. I sent an email to the customer service, but they didn't deal with the problem in a timely manner, causing me to miss a buying opportunity.

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