2025-02-12 21:43
China
标普500滑点30个点!
[Object]
IC Markets Global IC Markets Global
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

$84(USD)

[Time]

31day16hour

2025-03-16 14:08
Hong Kong China Hong Kong China
2025-02-14 13:47
Australia

Reply

If you believe your order has been affected, in order to investigate your transaction, please email us from your registered email address at support.cn@icmarkets-cs.com. Please use the subject line "Request for Trade Investigation," and include your trading account number and the order number in the email body, along with a brief description of your inquiry. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.

2025-02-12 22:16
Hong Kong China Hong Kong China

Supplemental Materials

I opened a long position on US500 at the price of 6060.2. After the price increased, I set the stop-loss at 6060.46. However, when the price dropped, my long position was stopped out at 6032.2.

2025-02-12 22:13
Hong Kong China Hong Kong China

Supplemental Materials

After opening a long position and making a profit, I set the stop-loss above the opening price, but I didn't expect to experience slippage.

2025-02-13 14:48
Hong Kong China Hong Kong China

Contact Broker

2025-02-13 13:42
Hong Kong China Hong Kong China

Verified

2025-02-12 21:43
Hong Kong China Hong Kong China

Start Mediation

在IC 交易US500 竟然滑点30个点!

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