RockGlobalReply

2024-12-06 13:59

Australia

Reply

Dear customer, thank you for submitting the supporting materials to assist us in reviewing your account transaction activities. After a strict review by the platform, we regret to inform you that the materials you provided do not sufficiently prove that you have not participated in any illegal copying trading activities. Violation Explanation According to the platform's system monitoring and trading behavior analysis, we have found the following violation characteristics in your account: 1. The order opening and closing times are highly consistent with the lead account; 2. The trading strategies are highly similar to those of the lead account; 3. The notes from the copying software are the same as those from other confirmed violating copying accounts. The above behaviors indicate that your account has obvious characteristics of copying trading, which violates the relevant “User Agreement” and trading regulations of the platform. Fund Handling Result According to the platform's risk control management regulations, your account funds will be handled as follows: 1. The principal portion of the funds will be withdrawn: As of November 27, 2023, your principal and part of the illegal profits have been withdrawn to your linked account. Any portion of illegal profits withdrawn will not be pursued. 2. Remaining illegal profit funds will be deducted: All remaining illegal profit funds in the account will be deducted and will not be withdrawn. Objection Appeal Guidelines If you have any objections to this handling result, you may submit supplementary materials for appeal within 7 working days through the following means: Email: info@rockglobal.com We promise to conduct a fair review of the materials upon receiving your appeal and will provide feedback on the final result within 3 working days. Warm Reminder: to maintain the fairness of platform trading and the legal rights of all users, we will strictly handle any suspected violations in accordance with relevant regulations. Thank you for your understanding and cooperation!

FX2958245755Start Mediation

2024-11-28 13:10

Hong Kong China

Start Mediation

我在这个平台也就两个月吧刚开始输了1000美金后来又冲了2000美金现在赢利了就不让提现了就说我各种违规