XMReply

2025-03-21 11:29

United Kingdom

Reply

Dear customer, greetings and thank you for choosing XM and for your trust in us! Regarding your complaint about the deposit issue for account 10166438, we apologize for any inconvenience caused. After verification, the deposit failed due to a bank system issue. The relevant department has already processed the refund, so please verify your bank information. If you have any questions, you are welcome to visit the XM official website at https://www.xmcnmarket.technology/cn/ and click on the blue question mark in the lower right corner to contact customer service. XM provides 24-hour online customer support from Monday to Friday, and we are very happy to assist you. Thank you.

YUQIUStart Mediation

2025-03-17 08:44

Hong Kong China

Start Mediation

2025年3月14日入金后，已经到17日仍未到账，多次联系客服，反馈相关部门再处理，耐心等待。 希望没有出现这种情况，希望能帮忙解决