2025-04-09 16:02
China
Arbitrary leverage adjustments lead to liquidation
[Mediating Parties]
WeTrade WeTrade
[Issue]

Scam

[Requirement]

compensation

[Settlement Amount]

¥3,388(CNY)

[Time]

31day21hour

2025-05-11 14:01
Hong Kong China Hong Kong China
2025-04-11 13:54
Australia

Reply

Upon verification, the client's trading account is set to floating leverage, which was adjusted normally according to the platform's relevant terms based on net value. The platform did not engage in any malicious or irregular operations. All previously reported order issues have been communicated and addressed, and our customer service team has consistently responded to the client actively.

2025-04-10 14:47
Hong Kong China Hong Kong China

Contact Broker

2025-04-10 13:44
Hong Kong China Hong Kong China

Verified

2025-04-09 16:02
Hong Kong China Hong Kong China

Start Mediation

After 3:00 PM on the 24th, the platform repeatedly reduced and then increased leverage, and during this period, the spread was repeatedly widened.

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