2025-09-18 14:42
China
滑点非常严重,导致止损失效爆仓
[Object]
TMGM TMGM
[Issue]

Severe Slippage

[Requirement]

compensation

[Amount]

¥1,914(CNY)

[Time]

35day23hour

2025-10-24 14:39
Hong Kong China Hong Kong China
2025-09-24 14:20
Australia

Reply

Dear Valued Customer, Thank you for your message. Upon checking our records, we confirm that an explanation regarding this order was provided on 25/09/18. The relevant situation is currently under further investigation. If you have any additional questions, please feel free to contact the TMGM official support team at support@tmgm.com. Thank you for your understanding and continued support. We are always here to assist you.

2025-09-18 14:47
Hong Kong China Hong Kong China

Supplemental Materials

The account manager insulted me and blocked my messages, did not refund the promised commission to the account, and failed to disclose the heavy slippage.

2025-09-19 16:11
Hong Kong China Hong Kong China

Contact Broker

2025-09-19 15:06
Hong Kong China Hong Kong China

Verified

2025-09-18 14:42
Hong Kong China Hong Kong China

Start Mediation

客户经理态度非常恶劣还骂人,预设止损和挂单价滑点非常严重,导致亏损扩大了 45 倍直接爆仓,客户经理注册的时候和操作的时候并未告知有这么大的滑点,发了正常的滑点点差只有 45 分之 1,客户经理骂人拒收消息

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