YONGBUYANBAI
2026-02-08 18:08
China
The GTC platform starts disconnecting when the position is heavy, and keeps disconnecting.
[Mediating Parties] 
GTCFX
[Issue]
Others
[Requirement]
compensation
[Settlement Amount]
¥108,692(CNY)
[Time]
116day22hour
YONGBUYANBAIResolved
2026-06-05 16:39 
Hong Kong China
Hong Kong ChinaGTCFXReply
2026-02-11 17:09
United Arab Emirates
Reply
昨天MT4 live 2没有服务器的问题。让客户提供本地日志我们看一下。
WikiFX Overseas Customer ServiceContact Broker
2026-02-09 16:20 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2026-02-09 14:21 Hong Kong China
Hong Kong ChinaVerified
YONGBUYANBAIStart Mediation
2026-02-08 18:08 Hong Kong China
Hong Kong ChinaStart Mediation
When the position was heavy, the account kept disconnecting, leading to a margin call. Demanding compensation of $16,000, 110,000 RMB.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
