IC Markets GlobalReply

2026-03-06 16:08

Australia

Reply

如果您认为您的订单受到影响，为了调查您的该笔交易订单，我们需要麻烦您通过注册邮箱发送邮件到support.cn@icmarkets-cs.com，邮件标题《申请交易调查》，内容中提供您的交易账号及该笔订单号，并简述您的疑问，我们预计会在3-10个工作日内给您回信，感谢您的支持与理解.

FX2942072673Start Mediation

2026-02-10 19:01

Japan

Start Mediation

I placed an order at 50 seconds, and at 52 seconds, it directly moved the price by 10 dollars itself to liquidate me. The problem is, there wasn't even a 10-dollar range within that minute, and there are no price levels for the order it placed for me or the liquidation. The lowest price on the one-minute candlestick was 4963.5, and the highest was 4965.8, but the entry price it gave me was 4960.35, and the liquidation price was 4971. These entry and liquidation levels simply don't exist. Moreover, there was an 11-dollar fluctuation within just 2 seconds. Isn't this just a rigged game? The platform can place orders however it wants and then immediately liquidate client accounts right after. I thought only shady, unregulated platforms did this kind of thing. I never expected a platform like IC Markets, which claims to be top-ranked, to act this way too. Garbage ICMarkets, a bloodsucking entity that shows no mercy.