FX2250583462
2026-05-27 17:20
China
System error, resulting losses
[Mediating Parties] 
TMGM
[Issue]
Others
[Requirement]
compensation
[Settlement Amount]
¥4,049(CNY)
[Time]
66day21hour
FX2250583462Resolved
2026-08-02 14:34 
Hong Kong China
Hong Kong ChinaTMGMReply
2026-07-03 14:29
Australia
Reply
尊敬的客户您好，目前我们暂没有收到您反映的问题的查询邮件，请您联系您的客户经理或TMGM官网客服support@tmgm.com，感谢。
WikiFX Overseas Customer ServiceContact Broker
2026-05-28 16:33 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2026-05-28 15:01 Hong Kong China
Hong Kong ChinaVerified
FX2250583462Start Mediation
2026-05-27 17:20 Hong Kong China
Hong Kong ChinaStart Mediation
When the market opened in the morning, it reached 4538, I clicked to close position, no response, later it fell, low price auto closed my position, initially I was earning over 200 USD, auto close, platform auto close made me lose over 300 USD, I also set a 30 take profit, didn't take profit for me
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