TMGMReply

2026-06-26 18:23

Australia

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尊敬的客户您好，目前已通知您的客户经理就您反映的问题进行调查，尚未收到您的信息回复。如您有进一步问题，请您联系您的客户经理或TMGM官网客服，感谢。

BOLANStart Mediation

2026-06-04 16:36

Hong Kong China

Start Mediation

Account profits over $120,000 are not allowed to be withdrawn, claiming suspicion of violating Article 18.5 regarding market manipulation, and blocked my account so I cannot log in or withdraw. The customer service manager said the investigation results are out and confirmed the freeze, but did not give specific reasons, only saying there are similar cases. I asked for the specific order number and which specific rule was violated to give me a clear explanation, not just a one-sentence freeze of my account funds of $45,000. They said all funds in my account are profits and cannot be withdrawn, and told me to email them for results. I sent an email inquiry but received no reply. Attached are all my account trading records and deposit/withdrawal records for everyone to review. All orders were manually placed for profit and closed, no scalping or quick profiteering by EA.