Amount resolved within one month(USD)
$201,061
Number of People Resolved
14,956
Get rich quicK
Personal Statement
After meeting a customer service manager on TikTok, he introduced me to the VT platform which seemed reliable. The promotion was exclusive to Chinese and Hong Kong customers. Before trading, I had extensive discussions with the manager. I started trading after being informed about a promotion where depositing 200 USD would get an additional 100 USD bonus. The manager cautioned against violating trading rules. I asked what constitutes a violation, specifically if making a profit is considered a violation. After detailed communication, it was clarified that only large positions would be considered violations (Image 1). Fortunately, I did end up making a profit. However, my withdrawal request was denied (Image 2), citing external hedging as the reason (Image 3). No matter how I explained, they kept accusing me of external hedging. I requested evidence of my alleged violation but regardless of my explanations, they refused to process my withdrawal.
VT Markets
jpn225
Beware of This Scam Platform: Shocking 7.6% Below
😡Never trust this scam platform! It’s extremely dishonest and deceitful! I deposited using USDT TRC20, and when I tried to withdraw, they initially claimed there would be a 1% fee, which I reluctantly accepted. However, they suddenly disabled USDT withdrawals and forced me to use other currency exchange rates, which had an outrageous and unacceptable 7.6% difference from the market rate! Even when I insisted on withdrawing in USDT, the hidden costs still amounted to a shocking 5% rate discrepancy! This platform is clearly robbing users with hidden charges and unethical practices! Their service and experience are beyond disgusting, and they’ve left me furious. Stay away from this scam platform and warn others to avoid falling into their trap!😡😡😡😡 Here is the evidence: I deposited 10,000 USD using USDT TRC20. At the time of withdrawal, I had 7,048.83 USD left, which was converted to MYR at 29,464.11. The exchange rate that day was 4.524, resulting in a 7.6% difference!
GFS
しゃせいにんXIEZHENGREN
Today, due to a pricing error on the MITRADE platform, I made a profit. But it locked my account and forced to withdraw. The platform's incorrect prices made me take profits.
Today, due to a pricing error on the MITRADE platform, I made a profit. However, they locked my account stating that they needed to conduct an investigation. During the investigation, they withdrew my profit amount back to their company. Is a simple apology supposed to resolve everything? Are they allowed to withdraw from my account without my consent? Are they both players and referees?
MiTRADE
sunny Huang
The platform completely fails to address the key points.
It's being reset to zero in a second, unable to explain clearly how to handle the amount, completely don't know what to do
MiTRADE
FX1044833306
The scam platform arbitrarily closed my account and deducted all my trading profits.
I opened an account for trading on the XM platform, with the account number 63671945, hoping to invest safely. However, I was unexpectedly accused by the platform of engaging in "arbitrage activities," leading them to close my account, erase my trading history, restrict my access to MT5 and the official website, and confiscate all the profits I had earned from trading. I cannot tolerate this unjust treatment! If I do not receive a satisfactory explanation, I will report your misconduct to all regulatory platforms!
XM
WAIHUIXIAOWANGZI928
There is no meaning in giving 30% bonus.
This platform claims to offer a 30% bonus, but the bonus has no effect. I deposited $500, but in the end, my net value was only around $170. Suddenly, my credit limit and principal were all deleted. I contacted customer service, but they didn't respond even when they were online.
HTFX
FX1256470152
XM not only refuses to withdraw profits, but also deducts the principal. The behavior is bad!
XM platform account 63687458, deposited 300 and made a profit of 1065.9 yuan. However, I received an email out of the blue stating that my account was suspected of being involved in irregular activities, and all my funds were deducted in full. Not only that, my account was also closed and all trading records were deleted. Furthermore, I am unable to log in to the platform to check the situation, as my account login has been restricted. Such despicable behavior is absolutely intolerable! If you do not provide a reasonable explanation, I will report your illegal actions to the regulatory authorities!
XM
XIAOYAOZI1143
I'm unable to withdraw funds from Exness, it's a scam platform!!
I've been using Exness for trading forex and indices. Initially, everything was stable, and I could deposit and withdraw funds without issues. This time, they are preventing me from withdrawing funds, asking me to send a video to verify my address, which I am supposed to upload for manual processing, but I can't even access the manual processing. Moreover, during regular trading, profitable trades are forcibly closed at zero while losing trades reflect normal losses. This is extremely unfair. They allow us to deposit money, but withdrawals are impossible!
Exness
YANGGUANGCANLAN999
Excessive Slippage on Low Spread Account Leads to Margin Call, Account Number: 10150559
At the moment of December 12, 2024, at 00:04:00 platform time, my low spread account experienced severe slippage while holding 0.45 lots of GBPNZD. The spread widened to an excessive 490 pips, leading to an instant margin call. I hope the XM platform officials will promptly compensate for my losses.
XM
mm112
Stop loss was triggered without reaching the stop loss.
The short position I took was closed before reaching the stop loss level. The slippage was too severe.
ETO Markets
ZHUJUN
Unable to withdraw profits of $1080
Non-farm payroll day, deposited $370, account number 68367268, profited $1080. They wouldn't allow me to withdraw and sent an email claiming I violated regulations, thus confiscating my profit of $1080. What rule did I violate with just one order? They won't even let me trade the market? They only refunded the principal. Such a large platform, yet so disgraceful in its actions. If this is not resolved, I will continue to expose them on other platforms.
XM
BANSHIANZHUANG-XIECHENGQUAN
Continuous two-hour high transaction fees.
From 12 PM to 2 PM on December 11, 2024, the transaction fees fluctuated severely. A 200-pip swing prevented me from hedging my positions, resulting in my account being liquidated.
XM
Chetan 7522
It has been 10 days now.
It has been 10 days now. I have not received my payment yet, neither is there any reply from their side, nor is any action being the ok.Please check. Due to technical issue, I have not received my payment till now. After that, I have received the withdrawal amount, but where is this payment stuck? I am still unable to find out.
Vantage
BUSHI
Unable to withdraw funds
The platform claims that withdrawals are possible, but after normal manual trading, it does not allow withdrawals and even deducts all funds.
XM
Ahmad Lawan Salisu
I completely with deposit
I completely with deposit but I don't see my money on my broker I contacting the HFM COMPANY about my money still HFM COMPANY not received my money on my account and my broker I have the receipt of transaction
HFM
heli
Withdrawal was not credited
Withdrawal was not credited, account manager was not responding. It has been over a week and the funds have not been received.
TMGM
FX1310644457
Unable to withdraw funds, platform deducted profits, principal is withhold.
Heard from a friend that XM had a good trading environment and secure funds, but they didn't allow for profit and even held onto the principal.
XM
FX1146323905
Profits were deducted without any reason, and I did not engage in any arbitrage activities.
Profits were deducted without any reason, and I did not engage in any arbitrage activities.
XM
JIMOFANFAN
EightCap does not withdraw
EightCap does not withdraw for client. There is no UnionPay Option. Fraud platform.
Eightcap
HENGXING323
Account 2004373 has a profit of $468, but cannot withdraw funds.
Account 2004373, after depositing $1000 and making a profit of $468.8, the platform refuses to withdraw funds for various reasons.
RockGlobal
$201,061
Amount resolved within one month(USD)
$64,576,809
Accumulative Amount Resolved(USD)
14,956
Number of People Resolved
36 day/case
Processing Speed